Placing an order is simple:
You'll receive an email confirmation once your order is placed.
You can modify or cancel your order within 2 hours of placing it by contacting our customer support team at contact@artdeluxeparis.com.
Once your order is processed and shipped, modifications are no longer possible, but you can still return the item within our 14-day return policy.
Yes, you need to create an account to complete a purchase. This allows you to track your orders, save your favorite artworks, and manage your shipping addresses.
Creating an account is quick and free β just provide your email address and create a password.
We accept the following payment methods:
All payments are processed securely through encrypted connections.
Absolutely. We use industry-standard SSL encryption to protect your payment information. We are PCI-DSS compliant and never store your full credit card details on our servers.
Domestic (Serbia): 5-7 business days
EU: 10-15 business days
International: 15-25 business days
Processing time of 2-3 business days is required before shipment.
Yes! Once your order ships, you'll receive a tracking number via email. You can track your package by logging into your account or visiting the carrier's website.
We offer a 14-day return policy from delivery. Items must be in original condition with all packaging and documentation. Contact us before returning.
Refunds are processed within 7-10 business days after we receive your return. The refund will appear in your account within 5-7 additional business days.
We sell both originals and limited edition prints. Each listing clearly indicates the type. All artworks come with a certificate of authenticity.
Yes! Many artists accept commissions. Contact us at contact@artdeluxeparis.com with your requirements and budget.
Click "Account" in the navigation, select "Create Account", enter your email and password, then verify your email.
Click "Forgot Password" on the login page, enter your email, and follow the reset instructions sent to your inbox.
Our customer support team is here to help! Contact us via email at contact@artdeluxeparis.com
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